Privacy Policy

Introduction

Last Updated: 17th January 2021

This is the Privacy Notice of Seamless Relocation Limited as well as all our subsidiaries 

Who we are

Our website address is: https://www.seamlessrelocation.com.

Our Registered Office is at:

The Long Lodge

265-269 Kingston Road

London SW19 3NW

Important Notice

Seamless Relocation Ltd. complies fully with GDPR

Seamless Relocation is a leading provider of home moving services for the elderly, the less abled, their loves ones and communities where they live. We are serious about protecting your privacy.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Seamless Relocation does not sell, rent, exchange, or otherwise disclose personal information collected on this site. Personal information is collected only with your permission, i.e., when you submit a request online for a price quote, Newsletter etc. The information collected by Seamless Relocation is used to process your requests effectively. No identifying information is communicated to third parties other than location (city, County or Post Code) until you book a service with Seamless Relocation. When you do book a service with Seamless Relocation, we do not permit these third party transport providers to share any of the information collected at seamlessrelocation.com and provided to them. These third parties are legally bound to comply with this requirement under GDPR. Seamless Relocation uses the services of other companies to perform various functions (e.g. statistical analysis, host web server, marketing etc.). Only information that is required to perform their specific function is provided and this remains the property of Seamless Relocation at all times. To have personal information removed from the Seamless Relocation database, send your request via email to us, or call 020 8621 3553 and ask to speak with the marketing department.

Media

As you browse through our website, limited information is captured about your visits. The information collected is anonymous demographic information not specific to you (e.g. IP address, browser name, post code, access time, and pages visited). This information is used by Seamless Relocation for operations of service, to maintain quality, and to provide general statistics regarding the use of www.seamlessrelocation.com. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser by a website and is stored on your computer’s hard drive. If you leave a comment on our site you opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our website, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use various analytics platforms on seamlessrelocation.com for the purpose of improving your user experience. This data may include your location, the pages you visit, for how long and what time of day and week you viewed them.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We are passionate about protecting your data and have several industry standard firewalls and security systems that protect any data we hold.

Policy Changes

Seamless Relocation reserves the right to amend this privacy policy. Seamless Relocation will post a notification of policy change on our website if there are any changes to this privacy policy.

Contact Us

If you have any questions and/or concerns regarding this policy, please contact our customer service department by emailing us, or call 020 8621 3553  and ask to speak with the marketing department.